Alexa App Not Showing Devices

Lately, my Alexa app wasn't showing devices. I did some searching and found a forum where other people talked about their problems, and the solutions they suggested worked for them.

So in this guide, i walk you through the methods to resolve the issue of "Alexa App not showing devices".

To fix Alexa app not showing devices, refresh or reinstall the app, restart your phone, check your internet, and manually discover devices in the app. For missing devices, reboot toggle skills, or update them as needed.

Alexa App Not Showing NEW Devices

To fix Alexa app not showing new devices, In your web UI, go to Apps > Amazon Echo Skill. In another tab, open the Logs. Next, make sure all the devices you want added to Alexa are added. Then, hit Done.

Once you do that, watch the logs and see if any errors from the Amazon gateway show up.

Related Post: Alexa Discover Devices Not Working

When Your Alexa App Shows No Devices

Let's delve into what you can do when your Alexa app is not loading any devices.

1. Refresh the Alexa App

The simplest solution could be refreshing the Alexa app Close it, wait for a few moments, and then relaunch it.

This simple act can solve temporary glitches, getting your devices loaded up again.

2. Restart Your Smartphone

If a simple refresh doesn't work, you might need to restart your phone. This process can free up any blocked processes in your phone's memory, giving all your apps, including Alexa, a fresh start.

3. Confirm Your Internet Connection

Ensure you have a stable internet connection. Whether you're using Wi-Fi or cellular data, a solid connection is essential for Alexa to function correctly.

4. Reinstall the Alexa App

If none of the above measures work, it's time to consider reinstalling the Alexa app. Uninstall the current version and download the latest one.

This should eliminate any bugs or glitches that may be causing the issue.

Note: When you uninstall the app, it turns off any system-level permissions you had enabled before. After you finish reinstalling the app, make sure to go back to each feature and turn on any necessary permissions again.

When Alexa App Loads Some but Not All Devices

If your Alexa app shows some devices but not all, here are the steps you need to take.

1. Reboot the Unseen Device

If one specific device isn't appearing, the issue might be with that device. Restart it and check if it now shows up in the Alexa app.

2. Reinitiate the Alexa App

As with the previous section, restarting the Alexa app or even your phone could help in this situation too.

3. Manually Discover Alexa-Enabled Devices

Your Alexa app allows you to manually discover devices. Here's how:

1) Open your Alexa app and go to "Devices." 2) Tap the plus icon at the top-right corner of the screen. 3) Choose "Add Device" from the options.

4) Scroll down and pick "Other." 5) Then, press the "Discover Devices" button. 6) Give it a few minutes for the Alexa app to find your devices again.

After this process, you should see a notification about the number of discovered devices. Tap on "NEXT" to complete the setup.

4. Use the Alexa Web Client

If manual discovery doesn't work, try using the Alexa web client to add missing devices. Follow these steps:

5. Toggle the Skill for the Missing Devices

You might need to disable and then re-enable the skill for the missing devices. Here's how:

6. Update the Missing Device

If your device is still not showing up, it might need a software update. Check for new software releases, and if any are available, download and install them.


If your Alexa app isn't displaying your devices, follow these steps:

  1. Refresh the Alexa App
  2. Restart Your Smartphone
  3. Check Internet Connection
  4. Reinstall the Alexa App

If some devices are missing:

  1. Reboot the Unseen Device
  2. Reinitiate the Alexa App.
  3. Manually Discover Devices
  4. Use the Alexa Web Client
  5. Toggle Skill for Missing Devices
  6. Update Missing Device

These steps should help resolve the issue and get your Alexa devices back on track.

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